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Safe Trading |
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Overview |
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eBay is committed to making your trading experience safe and fun. Whether you are a buyer or seller, you can rely on eBay's advice and guidelines to help you make informed decisions with confidence and trust.
The following guidelines will help you have a safe trading experience on eBay.
- Review a member's eBay reputation - eBay Feedback
- Get to know your Buyer
- What to do if something goes wrong
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Review a member's eBay reputation - eBay Feedback |
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eBay members can leave Feedback about a transaction after buyer or selling. This Feedback is posted on each member's Feedback profile and is a key indicator of their reputation. Learn more about eBay Feedback.
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Get to know your Buyer |
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As a seller, you should also get to know who you are doing business with. Learn more about knowing your buyer.
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Protect your online accounts |
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- Exercise caution when receiving communications from outside the eBay community.
- Select a secure password that is a combination of letters and numbers to protect your account information.
- If you receive a request to update your personal information and you feel suspicious about the source of the email, do not click on links in the email - simply open a new browser, type www.ebay.in, sign-in, and use the Site Map to navigate the site.
- Watch out for "spoof" emails. A spoof email may appear as though it has come from a trusted company (including eBay) - if in doubt, do not click on links from emails. Learn how to protect yourself from spoof emails.
- Do not enter any personal information in an email.
- If an email leads you to an external site provide such details only if you are sure the email is from a trusted site such as www.ebay.in in the URL.
- Regularly check your account and preferences to make sure there is no unauthorised activity.
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