eBay Policies

It is important to familiarise yourself with eBay's listing policies before posting an item. You'll have a safe and fun selling experience knowing that your listing complies with community standards and guidelines

Feedback extortion

What is this policy?
Threatening to leave negative or neutral feedback for another member unless the other member provides goods or services not included in the original listing is not permitted

How does this policy get violated?
When a user threatens/ leaves negative or neutral feedback on another user based on unreasonable grounds the policy is violated

Examples
Feedback Extortion:

Even though it didn't reach reserve, sell it to me for my bid or..."
"Pay me Rs.5000 or I will..."
"Sell me all of the items in the multiple item auction or I will get all of my friends to..."

Not Feedback Extortion

"The item is already a day late, if it is not here by tomorrow I will leave you negative feedback."
"If I don't receive payment by tomorrow, I will leave negative feedback."
"The item isn't as described; if you don't replace it I will leave you negative feedback."

Violations of this policy may result in one or more actions, including:

Listing cancellation
Limits on account privileges
Account suspension
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status

Note: If you have experienced feedback extortion, contact us. Please include the full header of any email you send as evidence. This helps us determine the email origin.

*** Feedback extortion does not qualify for feedback removal under eBay's Feedback Removal Policy. For more information, please visit eBay's Feedback Removal Policy.

Why does eBay have this policy?
Feedback is the foundation of trust on eBay. Using eBay feedback in an attempt to extort goods or services from another member undermines the integrity of the feedback system.

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