Feedback Abuse and Removal Policies

There are two very important reasons why you should use caution and good judgment when leaving feedback for another member of the eBay community. First, you should remember that you cannot go back and edit feedback that you have left, and the feedback that you leave will become a permanent part of a member's eBay record that is published to the entire eBay community.

Second, if a court were to find that your remarks constitute libel or defamation, you would be held legally responsible for damages to that member's reputation.

Feedback posted by members of eBay are solely the opinion and responsibility of the person posting the feedback and eBay does not endorse, approve or control feedback that may be posted by its users. eBay being merely an Online Marketplace and an intermediary is not is not the originator of the remarks that members post, even if those remarks are defamatory or in any manner illegal and expressly disclaims any and all liabilities and responsibilities arising out of any feedback. However, this does not protect the person who leaves the feedback from responsibility for it.

Feedback cannot be edited once it has been left, however it can be removed subject to provisions mentioned in Feedback Abuse, Withdrawal and Removal. It generally becomes a permanent part of a member's eBay record and is viewable by the entire eBay community. Members could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation or in any manner illegal. Because eBay does not censor feedback or investigate it for accuracy, eBay is not legally responsible for the remarks that members post, even if those remarks are defamatory or in any manner illegal. However, this does not protect the person who leaves the feedback from responsibility for it.

If you believe that another user has left feedback for you that meets one or more of the criteria mentioned in Feedback Abuse, Withdrawal and Removal , you should contact eBay using our webform and seek review. You can access our webform at: https://pages.ebay.in/help/basics/select-RS.html. If eBay agrees with you, it will remove the feedback. You may also wish to make your feedback private until the matter is resolved. Click here for details on how to make your feedback private.