FAQs

How do I get my gift?

Getting your gift is easy! All you have to do is:

What are the eligibility criteria to get the gift?

The eligibility criteria to get a free gift:

I registered with one address, but want the gift shipped to another. Can I do that?

All gifts will be delivered only to the address you provided while registering on eBay India . You can always update this address before making your purchase. Update your registered address .

I forgot to enter the code while buying the product? What do I do?

If you have forgotten to enter the coupon code you will not get your free gift. Entering coupon code is necessary without which you will not get your free gift.

I didn't pay using a credit / debit card or an online bank account? Will I still get my gift?

Sorry, this promotion is valid only for items paid for through PaisaPay.

How do I update my registered address? How is it different from my shipping address?

Registered address is the address you provided eBay with when you registered with us. The gifts will only be sent to your registered address so please update your registered address.

Can I use an eBay voucher while paying for my purchase?

No you will not be able to use any discount vouchers along with the gift coupon voucher when you are paying for your purchase.

How long will it take for me to receive my gift?

You will receive your gift within 45 days of paying for your item. However, this could be subject to delays caused by third party vendors & courier companies.

If I haven't received my gift, what do I do?

If you have not received your gift within the stipulated time period please contact customer support.

What if I enter the wrong gift code while buying my product? Can I change it?

No, once you enter a gift code you cannot change it.

What if the seller does not deliver the product I bought and my payment is refunded? Will I still get my gift?

If your payment for a product is refunded, then you will not be eligible for the free gift.

Weekly Bumper Prize Promotion: Any buyer who, during the promotion period, wants to participate for the Weekly Bumper Prize, shall be eligible ONLY if the buyer qualifies the below criteria:

  1. The buyer should have participated in ' Scorching Hot Deals Promotion' i.e. bought a product above Rs. 999 and redeemed one of the gift options, using the unique coupon code during checkout.
  2. Or Bought over 199 and used the Unique coupon code MEGAPRIZE1 and entered the PaisaPay id in the MegaPrize contest.
  3. The buyer should have correctly answered both the questions mentioned on the promotion landing page and entered his/ her User ID & the PaisaPay ID of the eligible transaction on the promotion landing page.
  4. For every transaction that you do on site and use the Gift code you will be eligible to enter the Mega Prize contest. With every new transaction that you do you will get a new coupon code which you can use to participate in the contest.