• Relisting an item

• Requirements for receiving an insertion fee credit

If your buyer didn't pay, you cancel the transaction, or you end your listing early, you can offer an item for sale again by relisting it. If the item sells the second time you list it, you could qualify for an insertion fee credit.

Relisting an item

If your item didn't sell the first time, you might want to come up with a different title, lower the starting price, or add a more detailed item description. Read our tips for selling relisted items.

Requirements for receiving an insertion fee credit

We automatically issue an insertion fee credit to your account if your relisting qualifies; you don't have to request it. When your item sells after the relisting, the credit is posted to your seller's account.

To receive an insertion fee credit, you need to meet the following requirements:

• Only the first relisting of an item is eligible. Subsequent relistings of the same item don’t qualify.

• Both the original listing and the relisting must be for a single quantity, and not multiple items.

• You must relist the item within 90 days of the closing date of the original listing.

• You must use the Relist feature in My eBay to receive the insertion fee credit. If you copy and paste the content of the original listing into a new listing, we will not be notified that you are relisting your item, and you won’t receive a credit.

• The starting price for the relisted item must not be greater than that of the original listing.

• The relisted item must not have a reserve price if the original listing didn't have one. If the original listing had a reserve price, the relisted item’s reserve price must not be greater than that of the original listing.

• The relisted item must end with a winning buyer. If the item doesn't sell the second time, the insertion fee is not refunded.

Note: Only the insertion fee is credited. Upgrades are not credited. After your relisted item is sold, you’ll be charged a final value fee. If you originally listed the item during a promotion and your original insertion fee was lower than the insertion fee for your relisted item, you'll be credited for the lower of the two fees if your item sells the second time.