|Home > Help >Listing your item with product details from our catalogue|
Listing your item with product details from our catalogue
Note: For some types of items, you're required to use the details from our catalogue.
Using product details from our catalogue is a good idea. Buyers are more likely to buy if they can see key product information immediately. Including details from our product catalogue in your listings creates a shopping experience that speeds the buyer's path from search to purchase.
When you select product details from the catalogue, make sure they're an exact match with what you're selling in your listing. If your item is used or refurbished, select the most accurate item condition and use the listing description to provide a detailed description of any wear or flaws. Include item details and photos/images that accurately depict the item condition.
Listing an item that's in our catalogue
When you create a new listing or relist an item, you'll be asked to select a product or category. The steps you'll take depend on how you're listing.
Listing or relisting a single item:
When creating a new listing or relisting an item, you're asked to select a product or category when you start your listing. You're also prompted to search for the product in the catalogue using item identifiers such as a Universal Product Code (UPC), a manufacturer's part number, or manufacturer and model keywords. If the identifier matches a product in the catalogue, you're asked to select the product in the catalogue and the option to include product details and a stock photo/image for your listing.
To revise items using the bulk editing tool:
To list or revise items with Turbo Lister:
Making sure you choose the right product
When you use the product catalogue, it's important to make sure you're choosing the right item so you don't accidentally mislead buyers. If our catalogue doesn't have an exact match for the item you're selling, don't use it. Instead, you can send an email to DL-eBay-Catalog@ebay.com and we will try to add a product to our catalog.
Here are some examples of ways you can (and can't) use our catalogue.
Items that may be listed using our catalogue
Items in the following subcategories may be listed using our product catalogue if the item has a match:
If you don't follow this policy, your listing will be flagged and reviewed for possible catalogue matches. Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.
If the item is not available in the catalogue, select the 'Continue listing without a product' link and list your item as you normally would.
Adding a product to our catalogue or reporting wrong product details
If you find an important product missing from the catalogue or the product information is wrong (for example, the colour is incorrect), please let us know by sending an email to DL-eBay-CatalogQuality@ebay.com.
The small print
When you select product details from the catalogue, make sure they're an exact match with what you're selling in your listing. It's against our search and browse manipulation policy to use the product details for a product you aren't listing.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.
Have a question? We can help.
Related Help topics