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Item conditions by category

* Includes: Memory, Video Games, Software, Movies & Music, Jewellery, Auto Parts & Accessories, Stamps, Collectibles, Coins & Notes
** Includes: Mobile Phones, Camera Optics, Laptops & Desktops, Consumer Electronics, Mobile Accessories, Camera Accessories, Computer Peripherals & Accessories
*** Includes: Fitness & Sports, Health, Perfume & Personal Care, Kitchen & Home Appliances, Musical Instruments, Tools & Hardware, Toys, Games & Baby Toys, Watches


When you list your item, you'll need to specify its condition. Condition descriptions differ by item category. Use the following tables to determine the condition you need to specify for your item.

Technology & Collectibles*
Condition Description

New

A brand-new, unused and undamaged item. See the seller's listing for full details.

Used

An item that has been used previously.  The item may have some signs of wear. See the seller’s listing for full details and description of any imperfections.

Books & Magazines
Condition Description

Brand New

A new, unread, unused book/magazine in perfect condition with no missing or damaged pages. See the seller's listing for full details.

Like New

A book/magazine in excellent condition. Cover is shiny and undamaged. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover.  Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.

Very Good

A book/magazine that has been read but is in excellent condition. No obvious damage to the cover. No missing or damaged pages. Minimal wear and tear. See the seller’s listing for full details and description of any imperfections.

Good

A book/magazine that has been read but is in good condition. Minimal damage to the cover including scuff marks, but no holes or tears. Binding may have minimal wear. Majority of pages are undamaged with minimal creasing or tearing, some pencil underlining / highlighting of text, writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.

Acceptable

A book/magazine with obvious wear. May have some damage to the cover, binding may be slightly damaged but integrity is still intact. Possible writing in margins, possible underlining and highlighting of text, but no missing pages or anything that would compromise the legibility or understanding of the text. See the seller’s listing for full details and description of any imperfections.

Cars, Bikes & CVs
Condition Description

New

A brand new vehicle purchased directly from a new car dealer. Vehicles are covered by manufacturer's warranty. These vehicles may have been driven for demonstration / testing purposes but should be in excellent condition with a pristine interior and exterior.  See the seller's listing for full details. 

Certified pre-owned

To qualify for certified pre-owned status, vehicles must meet strict age, mileage, and inspection requirements. Certified pre-owned cars are often sold with warranty, financing and roadside assistance options similar to their new counterparts. See the seller's listing for full details.

Used

A vehicle is considered used if it has had at least one previous owner. The condition of the exterior, interior and engine can vary depending on the vehicle's history.  See the seller's listing for full details and description of any imperfections.

Mobiles & Consumer Electronics
Condition Description

New

A brand-new, unused and undamaged item. See the seller's listing for full details.

Refurbished

An item that has been restored to working order. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See the seller’s listing for full details.

Used

An item that has been used previously.  The item may have some signs of wear. See the seller’s listing for full details and description of any imperfections.

Apparel & Accessories, Home Decor & Furnishings
Condition Description

New

A brand-new, unused and undamaged item that is fully operational and functions as intended. See the seller's listing for full details.

New with Defects

A brand-new and unused item. Possible imperfections range from natural color variations to scuffs, cuts or nicks, hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. See the seller’s listing for full details and description of any imperfections.

Used

An item that has been used previously.  The item may have some signs of wear. See the seller’s listing for full details and description of any imperfections.

Personal Care, Games & Everything Else
Condition Description

New

A brand-new, unused and undamaged item that is fully operational and functions as intended. See the seller's listing for full details.

New with Defects

A brand-new and unused item. Some original accessories may not be included.  The item may have minor dents, scratches but would be in satisfactory working condition. See the seller’s listing for full details and description of any imperfections.

Used

An item that has been used previously.  The item may have some signs of wear, but is fully operational and functions as intended. See the seller’s listing for full details and description of any imperfections.

For parts or not working

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

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