Avoiding Transaction Problems – Tips for Sellers
As a seller, you can take the following steps to ensure that your experience is successful.
Creating and managing your listing
Represent the items you are selling fairly and accurately.
Respond promptly to buyer questions.
Use extra caution with unknown or new buyers and unusual bidding activity
Avoiding Unpaid Items
eBay's research has shown that following a few simple tips can significantly reduce the rate of unpaid item
Make it easy for your buyers to pay by offering PaisaPay. You need to ship the item only once the buyer’s payment is confirmed by PaisaPay.
Include detailed shipping and handling information in the item description as well as the shipping details area.
Use eBay's checkout feature to make it simple for buyers to pay you.
After the listing ends
Remember to honour your shipping and delivery deadlines for PaisaPay transactions to ensure that you receive the payment. Learn more about selling with PaisaPay
Ship with a tracking number. This can help resolve disputes in cases where a buyer claims to have never received an item or received a broken item.
Maintain records of shipping receipts as proof that the item was shipped.
Keep copies of any proof of your item's authenticity.
Verify payment before shipping items (including holding cheques until the cheques clear).
Only ship items to the verified billing address on the buyer's credit card account (if applicable).
Use extra caution with international payments and revised shipping information,
If you believe a buyer purchased or attempted to purchase an item with intent to defraud, please review the information on the Receiving Payments page to report the buyer.