eBay members who offer items on eBay valued at more than Rs. 1000 and who offer either a written warranty or service contract with the items must in their item descriptions provide the following:
The full text of the written warranty
Things covered under warranty
Key exceptions to warranty
Note: This policy is applicable for all listings created after 15th June 2007 00:00 hours.
Violations of this policy may result in a range of actions, including:
Limits on account privileges
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status
Why does eBay have this policy?
The policy will help bring greater transparency in the warranty being offered in a listing, thereby reducing ambiguity that leads to bad experiences between buyers and sellers. Also, eBay urges its sellers and buyers to comply with all governmental laws and regulations.