There are two very important reasons why you should use caution and good judgment when leaving feedback for another member of the eBay community. First, you should remember that you cannot go back and edit feedback that you have left, and the feedback that you leave will become a permanent part of a member's eBay record that is published to the entire eBay community.

Second, if a court were to find that your remarks constitute libel or defamation, you would be held legally responsible for damages to that member's reputation.

Feedback posted by members of eBay are solely the opinion and responsibility of the person posting the feedback and eBay does not endorse, approve or control feedback that may be posted by its users. eBay being merely a network service provider and an intermediary is not is not the originator of the remarks that members post, even if those remarks are defamatory or in any manner illegal and expressly disclaims any and all liabilities and responsibilities arising out of any feedback. However, this does not protect the person who leaves the feedback from responsibility for it.

Feedback cannot be edited or removed once it has been left. It generally becomes a permanent part of a member's eBay record and is viewable by the entire eBay community. Members could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation or in any manner illegal. Because eBay does not censor feedback or investigate it for accuracy, eBay is not legally responsible for the remarks that members post, even if those remarks are defamatory or in any manner illegal. However, this does not protect the person who leaves the feedback from responsibility for it.

To ensure that feedback is used for its proper purposes eBay will remove feedback in a few limited situations.

Feedback that meets any of the circumstances below is feedback abuse and may be subject to removal by eBay:

• eBay is provided with a valid court order finding that the disputed feedback is slanderous, libellous, defamatory or otherwise illegal.

• The feedback comment contains profane, vulgar, obscene or racist language or adult material. Further, inflammatory language, such as "fraud, liar, cheater, scam artist, con man" etc. is strongly discouraged but will not be removed.

• The feedback comment contains personal identifying information about another member, including real name, address, phone number, or email address.

• The feedback makes any reference to an eBay or law enforcement organisation investigation.

• The feedback comment contains links or scripts.

• Negative feedback intended for another member will be considered for removal only in situations where the member responsible for the mistaken posting has already placed the same feedback for the correct member.

• Feedback left by a member who provided eBay with false contact information and could not be contacted. In general, the transaction period is considered to be 90 days from the end of the listing or 30 days from the date the feedback was left.

• Feedback left by users who are indefinitely suspended for certain policy violations within 90 days of registration. eBay takes the position that members who are indefinitely suspended soon after registration shouldn't be able to permanently impact another member's account.

If you believe that another user has left feedback for you that meets one or more of the above criteria, you should contact eBay using our webform and seek review. You can access our webform at: http://pages.ebay.in/help/basics/select-RS.html. If eBay agrees with you, it will remove the feedback. You may also wish to make your feedback private until the matter is resolved. Click here for details on how to make your feedback private.