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Selecting Payment Methods You’ll Accept

Offering payment choices makes your listing more appealing, and most sellers offer more than one option. However, not all payment methods provide the same value to inspire buyer confidence. It’s important to consider the buyer’s perspective when selecting typical payment options. You should offer as many payment options in your listing as possible.

Buyers’ questions about payment methods include:

  • Is it traceable and is there proof of payment?

  • Is it fast and convenient?

  • How secure is it?

  • What is the liability coverage in case something goes wrong?

For a comparison of payment methods from a buyer’s perspective, see About Payment Methods.

Tip: Save time specifying payment methods by using eBay Checkout. You can set payment preferences for all of your listings using My eBay.

Payment methods used by eBay sellers include:

PaisaPay - PaisaPay is the fast, easy, and secure way to pay on eBay. When you list your item with PaisaPay as a payment method, your buyers can securely pay you online with a credit card, debit card, credit card EMI, cash card or online bank transfers. They can also pay you via the offline option of PaisaPay which is Cash On Delivery (COD).

Cash on Delivery option is only available to sellers who are enrolled for PowerShip. eBay, may in its sole discretion, provide a criterion for Seller(s) to be eligible to list its products or items for sale on eBay site  through Cash on Delivery as payment option. Further eBay may in its sole discretion and without any notice, fully or partially, modify or withdraw such eligibility criterion.

PaisaPay is a mandatory Payment method for all listings on eBay India.

For PaisaPay mode of payment: Buyers pay from the item listing page and payment is deposited directly into your PaisaPay account. The payment is transferred online to your registered bank account after the buyer confirms that the item was delivered on the closest remittance cycle on Tuesday or Friday.

PaisaPay also offers buyers several conveniences like immediate payment and checkout. In addition, purchases with PaisaPay enjoy other conveniences like:

  • EMI payments: EMI payment option is now available on all transactions of Rs. 3000 and above. So you don't have to offer this mode on each listing. Learn more

  • Shopping cart: Buy It Now items offered with PaisaPay can be added to the buyer’s shopping cart and combined with other purchases.

  • Faster buying: Buy It Now items offered with PaisaPay have a shorter buying process, which is simple and fast to use.

  • eBay gift vouchers: Buy It Now items offered with PaisaPay can be partly paid for with eBay gift vouchers. If a buyer pays a part of your order using an eBay gift voucher, you will still receive the full amount of the order.

  • PAYBACK: Buyers can also e redeem their PAYBACK points to pay for an item. This is option is available on all listings on eBay and you will get the full amount of your transaction (after deducting PaisaPay facility charges) in the remittance cycle.

Fees for Buyer

PaisaPay charges the buyer a convenience charge on the transaction amount based on the table below (inclusive of applicable service tax):

  Convenience Fee To Buyer

3 months

6 months

9 months

12 months

ICICI Bank

1.00%

3.60%

6.00%

8.00%

HDFC Bank

1.00%

3.60%

6.00%

8.00%

Citibank

1.00%

3.60%

NA

NA

Axis Bank

1.00%

3.60%

6.00%

8.00%

Standard Chartered Bank

1.00%

3.60%

6.00%

8.00%

 Fees for Seller

Sellers will be charged the standard PaisaPay Facility Charge of 4.5% plus applicable taxes. See PaisaPay fees

PaisaPay also helps protect you against fraud. For more information, see Selling with PaisaPay.

Important: To further increase the security of trading, new sellers will be able to offer only PaisaPay as a payment method. After completing a specific level of listings, new sellers will be able to offer other payment methods along with PaisaPay. In addition, all listings created on eBay India will always include PaisaPay as payment method. Sellers can opt for other payment methods, but PaisaPay will be mandatory on all listings.
Important note for cross border trade sellers: To keep eBay a safe place for both buyers and sellers, you must have a PayPal account verified and linked to your eBay account if you want to sell globally. Learn more.

New sellers who register after January 17, 2007 and want to sell on eBay US, eBay Canada, eBay UK, or eBay Australia are required to offer PaisaPay as a payment method while creating listings with international shipping on the eBay India site.

PaisaPay Cash On Delivery (COD): This payment method allows buyers to make payment for the item only when it is delivered to them at the address mentioned during purchase. This option is available by default for sellers who are enrolled for PowerShip.

Cash Card: It is convenient for the buyer to pay for the purchase on eBay using prepaid cash cards. Click here to see the list of Cash Cards available.

Mobile Payments: Mobile payments enables you to make payments and access you bank details using your mobile phones. Currently this feature is available through IMPS(Internet Mobile Payment Service) and Airtel Money.

Other methods of payment include cheques and demand drafts. These methods are traceable to a particular mailing address, but most sellers wait for the funds to clear before they ship the item to the buyer. The advantage of these methods is that there is no additional fee to the seller.

Cash - eBay does not recommend cash or cash wire transfers as a payment method. The lack of transaction protections, and traceability represent major risks with little to no remedy for transaction problems (see Sending Payments: Benefits and Risks).

Important: You should never accept overpayments from buyers for items where the buyer is asking to be reimbursed for overpayment. These requests could be part of a counterfeit demand draft scheme (see Receiving Payments).

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