Searching the help pages
You can quickly find the information you want by clicking Help & Contact at the top of most eBay pages. Just type a few keywords and click the Search button. You’ll receive links to recommended help pages plus a brief summary of each page. Click the link or links that seem most relevant to you.
Searching the help pages only searches online help; it does not search for items on eBay. To search for items, click the Search button at the top of any page.
Search only returns links that include all of your search terms.
Use as few words as possible.
Do not use complete sentences.
Search is not case sensitive.