Skip to main content
My eBaySellCommunityCustomer Support
eBay
My Shopping Cart | My PaisaPay | Site Map
  Home > Help >Feedback>All about Feedback>How do I leave Feedback for a member who's no longer registered?
Help
Search the Help pages (Does not search for items or products)  Search Help PagesTips
How do I leave feedback for a member who is showing as "not a registered user"?

The eBay Feedback system does not allow you to leave Feedback for someone who is not a registered user.

This doesn't necessarily mean that you will never be able to leave Feedback for the member. The item will remain in My eBay for 60 days, and if the member is reinstated within that time, you can leave Feedback for the member then.

However, if the member's registration doesn't become active again, or if it doesn't become active within 60 days, you will not be able to leave Feedback for this member.

In addition, we do not recommend sending payments to a seller if they are not a registered a user. If you've sent payment to a seller who is now "not a registered user" and you haven't received the item after a reasonable period of time, please file an Item Not Received dispute.

If a bidder has become "no longer a registered user" since winning your auction, don't send them the item until payment has cleared. If they don't send payment, you can file an Unpaid Item Dispute to claim your Final Value Fee. Since the buyer is unregistered, you'll be able to close the dispute and request a credit immediately.

Note: "Not a registered user" can refer to members who have cancelled their membership, or whose membership has been suspended by eBay. For example, a member whose correct contact information is no longer on record with us may have their registration suspended until the new contact information is entered. In either case, the member appears as "not a registered user" and is not allowed to buy or sell on eBay. eBay also removes negative and neutral feedback left by members who later become suspended.

Contact us

Have a question? We can help.

 Contact us