Contact eBay Member and Ask Seller a Question are eBay features that allow all members to safely communicate with one another. Each of these features has various levels of privacy to respect country and cultural requirements on eBay’s global sites.

Before you begin a communication with another member, you have the ability to hide your email address from that member. To start an anonymous conversation, check “Hide my email address from <MemberID>” on the web form.
When the member receives an email from you, the email header information will look similar to this:

Your email address is not exposed. Instead, the other member will see your anonymous email address (as the reply-to address).

Recipients can respond to your message by using the “respond” button in the email to go back to an on-site web form or they can reply directly from their email client. When the recipient uses their email client, eBay’s Anonymous Forwarding Service will accept the reply and forward it to your real email address. eBay will forward only Text and HTML (no images or attachments).

When you choose to hide your address, the email addresses for both you and the other member will be anonymous for every communication related to your initial contact. This protects the identity of both members. The messages you send through this service follow the guidelines and policies for email between eBay members. As with all member-to-member communications, you can report emails that are inappropriate or that violate eBay policies.

Remember: When responding through your email client to any member email, you need to keep track of the messages you send. Responses sent through this service will not appear in either member’s My Messages.