NOTE: (a) All processes listed under this section for resolving your transaction problems with your trading partner will be covered under and be subject to the specific terms and conditions of the ebay Guarantee* program. (b) In the event of any conflict in the terms and condition listed under this section and with those applicable to eBay Guarantee* Program, terms and conditions of the eBay Guarantee* program shall always prevail.  (c) eBay may, at its sole discretion and without prior intimation alter, modify or withdraw any of the processes listed under this section or under the eBay Guarantee* program.

*Terms and conditions apply.

A Second Chance Offer lets you use Buy It Now to purchase an item you didn’t win at the price you bid.

A seller can make a Second Chance Offer to a bidder other than the auction's winner when:

• The winning bidder in an auction fails to buy the item.

• A reserve price auction ends without the reserve price being met and the seller chooses to offer the item to a non-winning bidder.

• The seller has a duplicate item for sale but hasn't chosen to run a Multiple Item Auction.

If you accept a Second Chance Offer, you can use checkout.

Second Chance Offer sales are covered by eBay services under the eBay Guarantee Program. Most items on eBay may be covered for up to Rs.10,000 (minus Rs.50 to cover processing costs).

Learn more about Second Chance Offer and how it works.

Marketplace Safety Tip

To be sure a Second Chance Offer is legitimate, go to www.ebay.in, and click My eBay. Sign in and make sure the Second Chance Offer appears there in your My Messages section. You should also see a note in "Didn’t Win" next to the original item. eBay will never send a Second Chance Offer email with the subject line "Question from eBay Member". If you receive an email pretending to be a Second Chance Offer with that subject line, please report it to eBay. You can report this type of email from the Misuse of the Contact an eBay Member Feature page.