A bid or commitment to buy on eBay is considered a contract and you're obligated to purchase the item.

Many sellers are willing to work with you if you communicate with them openly and honestly. If you have not done so already, you may want to request the seller's contact information and give the seller a call. Explain your situation to the seller, and see if you can work things out to everyone's satisfaction.

If the seller doesn't respond in the way you hope, keep in mind that failing to purchase an item you have won may result in in an unpaid item being recorded on your account. Remember, if you get too many unpaid items recorded on your account in too short a time period, your account may be restricted or suspended. In some cases, limits may be placed on your account in advance of suspension.

Request a seller's contact information.