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How do I close my eBay account?

If you’re considering closing your eBay account, we hope you’ll contact us if there’s something we can do to change your mind.

Once you close your account

  • It cannot be reopened

  • You will no be able to access any part of eBay that requires an account and

  • Your Feedback Profile will no longer be available.

If you only want to close your seller account, contact us.

Before closing your account review the following important information.

  • Waiting period – If you've listed or bid on an item recently, eBay imposes a waiting period of up to 180 days before closing your account. The waiting period helps ensure that any transactions are complete. During the waiting period, you won't be able to bid, make purchases, list items, or change your contact information - but you'll still have access to your account information.

  • Account closure confirmation – When the waiting period is over, you'll receive an email confirming that your account has been closed. After this, you'll no longer be able to access any part of eBay that requires an account, and your feedback profile will no longer be available to other members. You might receive email from eBay for up to two weeks after closing your account. After this, eBay will not contact you, except to collect outstanding fees if your account has not been fully paid.

  • Suspended account – Accounts that are suspended may not be closed until all matters have been resolved.

  • Account balance – Be sure there is no balance remaining in your account.

  • Feedback – The feedback you've left for other users will not be deleted when you close your account. If your User ID is your email address, you may wish to change your User ID before requesting account closure.

  • Data retention – eBay will retain personal information in accordance with our Privacy Policy. This is necessary to comply with laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our eBay User Agreement, and take other actions otherwise permitted by law.

To close your account permanently, please submit a formal request to close your account.

Contact us

Have a question? We can help.

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