|Home > Help >Membership & account>Protecting your account|
Protecting your account
We take a number of steps to help ensure the security of your account. But there's also a lot you can do. Find out more about ways you can protect your account.
Solve a problem
If the email was sent from us, you’ll also find it in your Messages in My eBay. Send any suspicious email to email@example.com. Never click on a link in a suspicious email. Learn more.
If the message was sent from us, you’ll also find it in your Messages in My eBay. Learn more about reporting and recognising spoof emails.
Learn how to keep your account safe by safeguarding your password, installing anti-virus software and firewalls, and watching for fake email.
Prevent spoof or phishing emails from obtaining your private information.
Find out how to make sure your account and identity are safe.
Learn how to spot and report fake emails.
Check for legitimate messages in My eBay and learn how to spot the characteristics of spoof (fake) email.
Help protect your account with this additional security check.
Protecting your privacy
Have a question? We can help.
Rules & policies