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Managing your account
Your account is your identity on eBay. Use your account to buy, sell, communicate with other members on eBay, and leave Feedback for trading partners. Find out more.
Solve a problem
Enter your email address on the Forgot User ID page, and click the Continue button. We’ll send your user ID to your email address.
Click the Forgot Password page, enter your user ID, and click the Continue button.
The email address listed in your eBay account may be incorrect, or if you have a spam filter, the email might have been sent to your junk mail folder. If the problem continues, contact us.
Learn about your benefits and responsibilities.
My eBay lets you view, track, and manage all of your eBay activity.
Receive email messages from us, or communicate with other eBay members.
Design your views in My eBay the way you like them.
Choose whether to receive customised advertising on eBay and other sites
Subscribe to IM alerts to receive notifications about items you bid on.
Easily change your user ID, mailing address, or other account information.
Select your preferences for eBay email, payments, shipping, and more.
You can change your user ID once every 30 days.
We’re sorry you want to close your account. Please contact us if there’s something we can do to resolve your issue.
Problems with your account
Reinstating your account
Resolving errors and technical issues
Have a question? We can help.