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Getting help on eBay

There are several ways to get the help you need to make your eBay experience successful.

What it is	How to use it	Where to find it
Online help	Find the information you need.	Click the “Help” link at the top of the page.
Community Help Boards	Communicate with other members and staff moderators to answer questions and solve problems.	Click the “Community” link at the top of the page
Live Help	Chat with Customer Support about your question.	Click the “Live Help” link at the top of the Home page to begin your chat session.
Email or Contact us	Send your question to Customer Support.	Click the “Help” link at the top of the page, and select “Contact Us.”

Contact Customer Support

If you would like to ask a question on another subject, please use the Contact Us page.

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