If you forgot your password, go to eBay's Forgot Your Password page and enter your user ID. If you've forgotten both your user ID and password, first get your user ID by using the Forgot user ID link.

You may need to answer your secret question and at least one of a number of pre-selected questions related to your account to confirm your identity. This information is required to ensure that your account remains secure. For more information on confirming your user ID and requested safeguard information, please go to: Confirming Your Identity to Reset Password.

Once your identity is confirmed, you’ll be able to reset your password.

Note: Your current password will remain active until you create a new one.

Changing your password

If you know your password and want to change it, go to eBay's Change Your Password page.