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Cookies, Web Beacons, and Your Privacy

eBay uses cookies, web beacons, and related tools provided by third parties to provide you with services that make the eBay site more efficient for your buying and selling activities. eBay limits the use of these tools to protect your privacy. For more information on eBay’s privacy practices, see eBay’s Privacy Policy.

About cookies

"Cookies" are small files placed on the hard drive of your computer. eBay uses cookies to provide services to you and help ensure account security. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you end your session (log out or close your browser).

eBay uses cookies on certain pages of the website to:

  • Allow you to enter your password less frequently during a session. 

  • Provide information that is targeted to your interests. 

  • Promote and enforce trust and safety. 

  • Offer certain features that are only available through the use of cookies. 

  • Measure promotional effectiveness. 

  • Analyse our web page flow.

Cookies we use for trust and safety (Flash cookies) - eBay uses Flash cookies, which are cookies written with flash technology, to help ensure that your account security is not compromised and to spot irregularities in behavior to prevent your account from being fraudulently taken over. For information about managing Flash cookies, click here.

Cookies on eBay's discussion boards – Our service providers for eBay's discussion boards (for example, eBay Town Square, the Soapbox, etc.) use session cookies to facilitate conversation threads and overall service functions.

Your choices about cookies – We offer certain features that are only available through the use of a cookie. You are always free to decline cookies if your browser permits. However, if you decline cookies, you may not be able to use certain features on the website, and you may be required to reenter your password more frequently during a session. Learn how to set your browser to accept cookies.

Web beacons

A web beacon is an electronic image placed in the web page code that can serve many of the same purposes as cookies. Web beacons are used to track the traffic patterns of users from one page to another in order to maximize web traffic flow.

How eBay protects your privacy with third parties

  • eBay may work with other companies who place cookies or web beacons on our websites. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements with eBay and other legal restrictions. eBay does not permit any of these companies to collect personal information using cookies or web beacons on our websites.   

  • Some of these companies — DoubleClick and MediaPlex — are our service providers who place cookies that help us serve our own content and compile anonymous site metrics and analytics. We require these companies to use the information they collect only to provide us with these services under contract.

  • eBay does not permit third-party content on eBay (such as an item listing) to include cookies or web beacons, although this may still happen from time to time. If you believe a listing may be collecting personal information or using cookies, please report it to spam@eBay.com.

  • Web TV users: The temporary cookie placed on your computer is only valid for your current eBay session. Once you sign out of eBay, the temporary cookie is removed.

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