The Community section on eBay offers many ways you can reach out to other members.

If you want to see how other members buy and sell, or ask about techniques, look at eBay’s Community Help Boards. These Discussion Boards are areas where eBay members and staff moderators discuss issues and express opinions, and solve problems together. There are Help Discussion Boards for bidding, My eBay, searching, and technical issues. You can browse Help Board topics, post a message, and reply to a message. How to use Community Discussion Boards.

Important: Community Boards are great for help with buying and selling, sharing best practices, finding friends, and emotional support. However, eBay is not responsible for the accuracy of the answers, or the content of any opinions or statements on Community boards. So if your question involves Trust and Safety policies, account security, or site issues, it is best to get the information directly from eBay.

Tips for getting help from other eBay members

Keep these things in mind when you’re looking for help from other eBay members: 

• If you are stumped for an answer, try the Help first by clicking the "Help" link at the top of most eBay pages and entering terms in the Help Search box. Reading a Help page can give you a basic foundation to ask more specific questions.

• You can post your question in multiple Community locations. But make sure the question isn’t already answered in another location before you post it again. You need to search each Discussion Board separately. Some of the more active Community members are regularly posting to more than one board.

• To get the fastest answer to your question, post it in a Community section that’s dedicated to that topic, or as close as possible. For example, if you have a question about how to charge shipping and handling for your item, post in the Selling Discussion Board.

• Before you post a question, it is a good idea to be familiar with the rules including eBay’s Discussion Board Policy.