eBay values members' participation in the eBay community and hope you'll contact us to address any concerns that may have prompted you to close an account.

Note: If you choose to close your account, it cannot be reopened.

What would you like to do?

• Permanently close your eBay account

• Close your selling account

• Close your eBay Shop

Permanently closing your eBay account

If you choose to close your eBay account, it cannot be reopened nor will you be able to use this User ID or email address on eBay. After your account has been closed, you may return to eBay at any time by registering with a new User ID and email address. We hope you will contact us to address any issues that may have prompted you to close your eBay account.

To close your account permanently, please submit a formal request to close your account.

Before closing your account review the following important information:

• Waiting period: If you've listed or bid on an item recently, eBay imposes a waiting period of up to180 days before closing your account. The waiting period helps ensure that any transactions are complete. During the waiting period, you won't be able to bid, make purchases, list items, or change your contact information - but you'll still have access to your account information.

• Account closure confirmation: When the waiting period is over, you'll receive an email confirming that your account has been closed. After this, you'll no longer be able to access any part of eBay that requires an account, and your feedback profile will no longer be available to other members. You might receive email from eBay for up to two weeks after closing your account. After this, eBay will not contact you, except to collect outstanding fees if your account has not been fully paid.

• Suspended account: Accounts that are suspended may not be closed until all matters have been resolved.

• Account balance: Be sure that there is no balance remaining in your account.

• Feedback: The feedback you've left for other users will not be deleted when you close your account. If your User ID is your email address, you may wish to change your User ID before requesting account closure.

• Data retention: eBay will retain personal information in accordance with our Privacy Policy. This is necessary to comply with laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our eBay User Agreement, and take other actions otherwise permitted by law.

Closing your selling account

To close your seller's account, contact us to remove your credit card and/or bank account information. This will make your seller's account inactive. You may have additional fees for listings on your account that haven’t ended yet. You may also have additional monthly fees if you have any open subscriptions to programs like Selling Manager Pro or eBay Shops. Please make sure you cancel all of these subscriptions.

To close your seller's account or remove credit card or bank account information, contact us.

Closing your eBay Shop

To close your eBay Shop:

Note: Any unused portion of the subscription fee will be automatically refunded to your eBay account balance, and all of your Shop Inventory listings will end.

Need help with closing your eBay Shop? Contact us.