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eBay India Backgrounder


Introduction

eBay India (www.ebay.in) is India’s leading eCommerce marketplace for the sale of goods and services by a diverse community of individuals, small businesses & brands. eBay India, India’s leading online marketplace, is a 100% subsidiary of eBay, The World’s Online Marketplace. eBay India (formerly Baazee.com) was launched in India in 2000 & it has become one of India’s leading online shopping destinations.

About eBay

Founded in September 1995, eBay (Nasdaq: EBAY) is The World's Online Marketplace for the sale of goods and services by a diverse community of individuals and businesses. Today, the eBay community includes more than 99 million active users worldwide and a global presence in 39 markets, including the U.S. eBay provides an international platform where practically anyone can trade practically anything.

eBay India Community

eBay India has an over 3 million strong community from across 3,311 cities in India across all 28 states and 7 union territories. Users from cities as diverse as Agartala to Tirupur buy and sell on the site. eBay India also has over 1.1 million Fans on Facebook.

Categories@eBay India

Thousands of sellers sell on eBay India daily across 2000 categories of products over a wide range of products including Lifestyle, Media, Collectibles & Electronics. At any given time, there are over 2.3 million live listings on eBay India.

Entrepreneurial Opportunities

eBay India provides great entrepreneurship opportunities through its unique business model thereby making it possible for local products to be sold across the country & exported across the globe. Through an excellent online trading infrastructure, it has created the largest online bazaar that is free of middlemen and unconstrained by geographical boundaries thereby enabling frictionless trade between buyers and sellers. Approximately 23,000 sellers sell on eBay India annually.

Global EasyBuy

In 2009, eBay India launched Global EasyBuy - The International Online Shopping Destination - which provides Indian shoppers with instant access to an unprecedented 18 million products at any given point of time. Global EasyBuy (www.ebay.in/geb) is aimed at redefining the Indian retail landscape and will provide savvy Indian shoppers access to the world’s hottest labels and coolest brands from the comfort of their home. Global EasyBuy is a pioneering service in the country that enables Indian shoppers to purchase directly from international eBay sites, pay a single price (inclusive of product cost, shipping and any applicable duties) in Indian Rupees and get assured doorstep delivery.

Paisapay

PaisaPay is a secure online payment gateway on eBay India. It lets buyers make payments online and the seller receives the same in his bank account, in a secure, convenient and cost-effective manner. PaisaPay support payments via credit cards, debit cards, cash cards and Online Bank Transfers. With PaisaPay, buyers can make instant payment for their online purchases and the money is released to the seller when the buyer confirms successful item receipt.

eBay Guarantee

eBay Guarantee offers all eBay buyers a replacement or refund on all transactions in case they are not 100% satisfied with the product they purchased. The eBay Guarantee is valid on all eBay transactions on eBay India ( www.ebay.in ) and eBay Global Easy Buy ( www.ebay.in/geb ) regardless of payment method (PaisaPay, Cheque, Demand Draft or Cash on Delivery). The eBay Guarantee offers a replacement or refunds to buyers in case the buyer does not receive the item or the item is not as described in the listing. The eBay Guarantee covers the entire transaction amount (both the product price & shipping charges).

eBay Mobile Commerce:

eBay launched a mobile application in February which gave its users a new way to shop on the Mobile. mCommerce provides Indian online shoppers an opportunity to access eBay anytime, anywhere, bringing even more convenience to the way Indians shop. eBay India Mobile Web (m.ebay.in) is designed for any GPRS / EDGE / 3G enabled feature phone and provides an end to end transaction platform for consumers to find, buy and pay for products online.

eBay India also introduced a suite of Mobile Apps for the iPhone, Nokia & the Android allowing users to shop conveniently from their mobile device. The eBay apps can be downloaded from www.ebay.in/mobile

eBay India also introduces a SMS solution to check the best deals which is accessible on all mobile handsets. The Deals price check offers a simple way to ensure consumers get the best deals as they can check the eBay India price, before they shop - anytime, anywhere. SMS eBay to 567678 to get the two best deals on eBay India for the product you want to buy.

Vibrant Marketplace

eBay India offers three formats to buy or sell your product or service - auction, fixed-price and classifieds (for cars and bikes and real estate and services).

On an average day on eBay India:

  • A mobile accessory sells every 2 minutes
  • A coin or note sells every 3 minutes
  • A piece of jewellery sells every 4 minutes
  • A portable storage device or pen drive sells every 4 minutes
  • A health or beauty product sells every 4 minutes
  • A mobile handset sells every 4 minutes
  • A piece of apparel sells every 5 minutes
  • A stamp sells every 6 minutes
  • A watch sells every 7 minutes
  • A piece of home décor sells every 8 minutes
  • A car or bike accessory sells every 9 minutes
  • A book or magazine sells every 14 minutes
  • A toy sells every 16 minutes
  • A fitness & sports item sells every 16 minutes
  • A laptop sells every 19 minutes
  • A home appliance sells every 21 minutes
  • A digital camera sells every 29 minutes
  • A MP3 player sells every 31 minutes
Note: if you have questions about how to use eBay, our policies, or you need to report a concern, or require assistance, please contact Customer Support.

For all media enquiries, please contact mediacentreindia@ebay.com